Frequently Asked Questions

At Marcello Sarto, every product is meticulously crafted or thoughtfully selected, reflecting our commitment to outstanding quality, enduring style, and an exceptional customer experience.

At present, we operate solely online to provide a seamless shopping experience and the best possible value. Our complete collection is available for browsing and purchase through our website at any time.

You may get in touch with our customer support team email for any questions or assistance.

Email: info@marcellosarto.com

Address: 23 Clifton Road, Isleworth, Greater London TW7 4HJ, United Kingdom

Yes Marcello Sarto is the trade name, while the registered company name is ETISALAT LTD, officially registered in the United Kingdom.

Placing an order with Marcello Sarto is straightforward explore our collection, select your preferred item(s), choose the required size, add them to your cart, and proceed to checkout. Once your order is successfully completed, you will receive a confirmation email.

We accept major credit and debit cards, including Visa, MasterCard, and American Express, along with PayPal to ensure a secure and convenient payment experience.

Certainly! Once your order has been dispatched, we will email you a tracking number. You can use this number to follow your shipment’s progress on the courier’s website.

Yes, Marcello Sarto provides free worldwide shipping on all orders.

Orders usually require 3 to 4 business days for processing before shipment. After dispatch, please allow 5 to 7 business days for delivery, depending on your location and other factors such as weather conditions.

Your satisfaction is our priority. You can return your purchase within 30 days of receipt, as long as it remains in its original, unused condition. To start a return or exchange, please contact our customer service team. Return shipping fees may apply.

Company Name: ETISALAT LTD

Trade Name: Marcello Sarto

Email:info@marcellosarto.comPhone: +44 7848 141288

Address: 23 Clifton Road, Isleworth, Greater London TW7 4HJ, United Kingdom