Thank you for shopping with Marcello Sarto. Each order we receive is handled with utmost care to ensure that our handcrafted footwear reaches you safely and on time. Please review our shipping policy below to understand how we manage delivery and logistics.
We are pleased to offer free worldwide shipping on all orders. However, to comply with international customs and security protocols, a minimal shipping fee may apply to orders from certain regions, including the United States and Italy.
All orders are made to order and undergo a detailed quality inspection prior to shipment. Please allow 3 to 4 business days for processing. This time ensures that every pair meets our strict craftsmanship standards before dispatch.
Once your order has been shipped, the estimated delivery time is typically 5 to 7 business days, depending on your location and local courier services. Please note that delivery times may vary due to customs clearance and unforeseen shipping delays.
After your order has been dispatched, you will receive a shipment confirmation email containing your tracking number and a direct link to monitor your delivery status in real time.
Please double-check your shipping address at checkout to ensure accuracy. Marcello Sarto is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
International orders may be subject to customs fees, import duties, or local taxes imposed by your destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
Marcello Sarto reserves the right to update or revise this Shipping Policy at any time to reflect changes in our logistics or business operations. Any modifications will be promptly updated on this page.
Company Name: ETISALAT LTD
Company Number: 14517823
Trade Name: Marcello Sarto
Email: info@marcellosarto.com
Phone Number: +44 7848 141288
Physical Address: 23 Clifton Road, Isleworth, TW7 4HJ, United Kingdom
Thank you for choosing Marcello Sarto. We truly value your trust and look forward to delivering excellence with every handcrafted pair you order.
Company Name: ETISALAT LTD
Company Number: 14517823
Trade Name: Marcello Sarto
