Privacy Policy

Privacy Policy

At Marcello Sarto, we are dedicated to maintaining your trust by safeguarding your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website or purchase our handcrafted footwear.


1. Information We Collect

Personal Information:
When you place an order, create an account, or reach out to us, we may collect personal details such as your name, email address, contact number, billing and shipping address, and payment information.

Technical Information:
We may automatically collect certain technical data related to your browsing activity, including your IP address, device type, browser version, operating system, and usage patterns. This is done through cookies and similar technologies to help us improve your overall website experience.


2. How We Use Your Information

Order Fulfillment:
We use your information to process and deliver your orders efficiently, manage payments, and ensure accurate delivery.

Customer Support:
Your contact details allow us to respond to your queries, resolve concerns, and provide a personalized support experience.

Marketing Communication:
With your consent, we may send you promotional updates, new arrivals, or exclusive offers. You may opt out of these communications at any time by using the unsubscribe link in our emails.

Website Optimization:
We analyze technical and behavioral data to understand customer preferences and enhance our website’s functionality, ensuring a seamless and refined shopping experience.


3. Data Sharing and Disclosure

Third-Party Partners:
We may share limited information with reputable service providers that assist us in website operations, payment processing, and order deliveries. These partners are contractually required to protect your data and use it solely for the intended service.

Legal Obligations:
We may disclose your personal information if required by law or by authorized public agencies in compliance with applicable legal processes.

Business Changes:
In the event of a company merger, acquisition, or restructuring, your personal data may be transferred as part of the business assets. You will be notified of any such transfer and your associated rights.


4. Data Security

We implement strict technical and organizational measures to ensure your personal data remains secure against unauthorized access, alteration, or misuse.
While we take every precaution to protect your information, no digital system can be guaranteed entirely secure, and we encourage you to exercise caution when sharing data online.


5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to improve site functionality, remember your preferences, and analyze browsing behavior.
You can manage or disable cookies through your browser settings, though doing so may impact certain features of the website.


6. Your Rights

Access and Correction:
You have the right to access, review, or request corrections to your personal information.

Opt-Out:
You may choose to stop receiving promotional messages by clicking “unsubscribe” in our emails or contacting us directly.

Data Deletion:
You can request the removal of your personal information, subject to any legal or contractual requirements that may prevent immediate deletion.


7. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, technology, or legal obligations.
Any updates will be posted on our website, and the “Effective Date” will be updated accordingly.


8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

Company Name: ETISALAT LTD
Company Number: 14517823
Trade Name: Marcello Sarto
Email: info@marcellosarto.com
Phone Number: +44 7848 141288
Physical Address: 23 Clifton Road, Isleworth, TW7 4HJ, United Kingdom


Thank you for choosing Marcello Sarto.
Your privacy and trust are of the utmost importance to us, and we remain committed to protecting your personal information while providing a refined and secure shopping experience.